The field of customer service is undergoing rapid change at an incredible rate. What is one of the most fascinating new developments? A rise in the use of AI chat. This innovative technology offers a fresh approach to communication that combines effectiveness and individualism, so transforming the way companies engage with their consumers. Emerging… Read More


Imagine a society in which a few clicks breaks down language restrictions. From the early days of Google Translate, which let users put together simple sentences, to sophisticated AI chat systems able of holding fluent discussions in many languages, machine translation has come a long distance. The developments in natural language processing and ar… Read More